UTILISATION OF MOBILE PHONE APPLICATIONS FOR COMMUNICATION AMONG MAIZE POST-HARVEST ACTORS IN OYO STATE, NIGERIA

Abstract

Information and Communication Technologies (ICTs), especially mobile phone applications, are increasingly shaping communication and information exchange in agricultural value chains, including post-harvest activities. Despite these potentials, the extent of use among maize post-harvest actors (MPHAs) in Nigeria is not well studied. This study, therefore, investigated the utilization of mobile phone applications for communication among MPHAs in Oyo State, Nigeria. Specifically, it identified the types of applications used, assessed the level of usage, and examined the benefits derived from their usage. A multi-stage sampling technique was used to select 300 respondents, and data were collected through a structured interview schedule. Data was analysed using both descriptive and inferential statistics. The results showed that all respondents (100%) relied on phone calls and SMS for communication, with phone calls being the most frequently used (  = 2.72), followed by SMS (  = 2.36). Overall, the use of mobile applications was moderate, as reported by 61.3% of the respondents. The major benefits reported included improved dissemination and access to information on reducing post-harvest losses (100%) and increased profit (99.4%). Furthermore, years of formal education (r = 0.148) and income (r = 0.152) had significant relationships with the use of mobile phone applications. The study concluded that the MPHAs were making use of mobile phone applications at a moderate level. It is recommended that capacity-building programmes be implemented to enhance digital skills and promote effective utilization of mobile applications.